Connect outlook to mac mail server6/16/2023 ![]() Disable powersaving on the network card Disable Hardware Acceleration in Outlook Enable Offline mode (can't disable it without a reboot, which temporarely fix the issue) Run the network diagnostic on the NIC = no error found Tracert = seems to get to the end and the response time is good Used the Microsoft SaRa tool = no problem found Closing Outlook and reopen it (not working) They can send and receive emails fine on their cellphone and webmail, but Outlook can't seem to reconnect.ĭoing a reboot or a logoff/login seems to work for some time (sometimes days but most often only a few hours). We've been having the same issue with a few of our usersįor the past week in both of our sites (different ISP, firewall and network)
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